Apparently it’s no bull….Makes you wonder.

Just about all of the “tools” in GAFE can be used by anyone using the “public” version by opening a free Google account. In other words, anyone can create a Google account and instantly have accessed to many if not most of these free tools. The tools include:

• Gmail – the e-mail system, including mail servers, storage and archiving.
• Google Docs – a series of three “office suite” applications including word processor, spreadsheet and presentation applications.
• Google Sites – a web page hosting and page maker utility.
• Google Groups – an application service that creates custom mailing distribution lists.
• Google Calendar – an application that allows users to create multiple calendars and share them with other users.

What makes GAFE different from the public form of Google Apps is that for an annual domain license fee of $10, an educational institution can control all of these services within one domain name, manage their users’ access and control access to the content. Like the public form of Google Apps, all of these services are provided through the use of a browser (or special Google application for mobile devices) and server-based software in the so called “Cloud.” Apart from the annual fee, schools only need computers and access to the internet to be able to use this service.

Many schools and institutions of higher education around the country have signed up for GAFE as it can provide a tremendous savings to the organization. With the GAFE services, the institution may no longer have to maintain their own servers for web and mail services and may also no longer have to purchase and support desktop office suite applications like Microsoft Office. GAFE is operating system agnostic meaning it can run on any computer linked to the internet.

So what’s the problem?

The major problem comes in the form of issues related to the accessibility of GAFE by students with disabilities and the accessibility of content created by GAFE tools.

In a research study conducted by the Access Technology Higher Education Network (ATHEN) Google Apps Accessibility Interest Group published in October 2011, a comprehensive functional assessment was made of the Google Docs tools in GAFE by a cadre of people using a variety of common assistive technologies (AT) (ATHEN, 2011). In the executive summary, they state:

“These tests show that many people with disabilities are currently unable to successfully use these applications. No assistive technology tested was able to fully perform every function within these applications, and the level of support for assistive technologies ranged from being able to perform many, but not all of the functions to not being able to use the applications at all. Some of the major problems include:

• Speech recognition software users cannot dictate text into, or interact with the application.
• Keyboard-only users often cannot access the application menu, and thus, much of the functionality of the application.
• High contrast users cannot see many of the toolbar buttons and other user interface elements.
• Screen reader users cannot interact with the application reliably and effectively, reach and perform the desired functions, and cannot always determine what is being asked in “popup” windows.

Because of these and many other problems, which prevent entire populations of people from fully or sometimes even partially using the software, Documents and the Document List cannot be considered accessible.”

Some additional highlights from the initial ATHEN report were:

• The keyboard focus is not always visible.
• There is inconsistent implementation across browsers.
• There is no ability to apply established web accessibility standards when generating content.
• There is no ability to save user preferences for AT.

In a subsequent report published in February 2012 [PDF], ATHEN reviewed the results of a comprehensive functional assessment of two additional GAFE tools: Gmail and Google Calendar. The findings of that assessment suggest that Google had made some advancement in both the GAFE product and its documentation but it concluded that “there were still significant problems.” The authors concluded: “Google could easily do much more to make the entire interface more accessible. Significant work still needs to be done for visually impaired users, especially screen reader users. Many of the problems encountered in this report could have been solved if standard user interface elements had been used in ways specified by the W3C through the Web Accessibility Initiative (WAI).”

In a March 20, 2012 webinar hosted by EASI: Equal Access to Software and Information and presented by Greg Kraus and Scott Williams, two members of the ATHEN Google Apps Accessibility Interest Group, the following was learned:

• Despite an ongoing “conversation” with representatives at Google, progress to resolve the accessibility issues with GAFE has been slow in coming.
• Google appears most interested in pursuing a way to get GAFE to work with its own browser and text-to-speech plugin (ChromeVox), rather than working to ensure GAFE works with all browsers and all popular screen reader AT.
• For users of screen reader AT, there were issues with the large number and over-dependency on the use of “hot keys” (access keys) to complete common activities and the occasional conflict of the GAFE access keys with those used by other screen readers.
• Documentation on the use of the accessibility features of GAFE, while extensive, is not complete or easy to understand.
• Google Docs, the content-generating, office suite tools in GAFE were particularly difficult to use with AT including with ChromeVox which often crashed while using Google docs. (Note: This behavior was also observed by this author during a subsequent test of ChromeVox on a MacBookPro using OSX Lion.)

Conclusions

Again in citing the ATHEN report, it is important to note that GAFE is a relatively new product which has grown considerably in popularity and in functionality. Google has expressed some willingness to achieve success in terms of accessibility of the product and continues to work in that direction.

However, this consultant agrees with the final conclusions stated in the report:

“Google has made significant improvements for screen reader users when using Documents and the Document List, but these tests show that support for screen reader users is still poor and the needs of people with other types of disabilities have not been met. Considerable work still needs to be done to ensure that people with all types of disabilities can fully use the Google Application suite.” (ATHEN, 2011, p. 12) [PDF]

References

Access Technology Higher Education Network (ATHEN). Report on the accessibility of Google document. October 18, 2011.

Access Technology Higher Education Network (ATHEN). ATHEN Report on the Accessibility of GMail and Google Calendar. February 29, 2012. [PDF]

Kraus, G. & Williams, S. Report on the Accessibility of Google Apps (from the CSUN Conference), EASI Webinar: How Accessible Are Google Apps? Presented on March 20, 2012.

However students with disabilities who utilize Assistive Technology (AT) often have difficulty with CAT because the systems are not accessible to AT. They have, in particular, presented major challenges to students with print disabilities who use screen readers and/or Braille.

A recent article in Education Week describes what may appear to be a solution to this problem. Developed by the Oregon Department of Education along with help from the American Institutes for Research, the new adaptive test can be use with refreshable Braille displays and, if necessary, sections can be printed out by Braille embossers in the school.

It looks like it probably took a lot of time and money to accomplish this, but kudos to Oregon for leading the way.

Read the whole article on Education Week.

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Photo credit: Image licensed by Creative Commons by Sebastien.delorme

Individuals who are blind or visually impaired can download hundreds of the most popular federal tax forms and publications from IRS.gov.  These products range from accessible PDFs to e-Braille formats and are accessible using screen reading software and refreshable Braille displays. Visit the IRS Accessibility page to download these forms and publications. Also, view a video that highlights IRS products and services available for people with disabilities.

Free Tax Return preparation help is also available

People who are unable to complete their tax return because of a disability may get assistance from a local IRS Tax Assistance Center or through a Volunteer Income Tax Assistance or Tax Counseling for the Elderly site (VITA or TCE). To find a Tax Assistance Center near you, click on contact IRS, on IRS.gov and then select contact your local IRS office. You can also find a nearby VITA or TCE location by calling 1-800-906-9887 or at irs.treasury.gov/freetaxprep for VITA and aarp.org/money/taxes/aarp_taxaide for TCE. The IRS sponsors VITA and TCE.  Publication 907, Tax Highlights for Persons with Disabilities, explains the tax implications of certain disability benefits and other issues, and is available at IRS.gov.

Visit IRS.gov and enter “accessibility” in the Search box for more information.

A few weeks ago, I wrote about the announcement from Google that they had markedly improved the accessibility of various free apps they deliver to the public. In a article from the E-Access Bulletin of October, Brian Gaff, an accessibility columnist says “not so fast!”

Google Gaps:

Our regular correspondent Brian Gaff, who is on the committee of the Kingston upon Thames Association for the Blind, writes in to grumble about accessibility issues relating to Google services.

“Judging by the comments in the Google group ‘accessible’ it seems that Google have painted themselves into a corner with their new online apps like Google Plus and Google Docs,” Gaff says. “Half of them won’t work with most basic screenreaders and so they add ChromeVox to their Chrome browser. Hardly what blind folk would want, to have to alter access technology just to use Google’s stuff.

“The failing here surely is that the folk writing the code are not aware enough of what works and what does not for blind access. It’s sad that in this age we are still saying that the writers of code are not educated in making sites that just work out of the box, so to speak.

“Surely in this age when people want more users to generate more revenue, it ought to be a no-brainer to get as many folk as possible to be able to use web sites, software and online systems, but it seems it’s not. We are invisible I suspect.

“I block Google’s ads now as they persist in trying to sell me Venetian blinds… grin.”

Copyright 2011 Headstar Ltd http://www.headstar.com .

Among the presenters at this year’s conference is yours truly, John Brandt representing Maine CITE and the Maine AIM Program. Also there will be my colleague Cynthia Curry, Consultant and MLTI Integration Mentor. Both of these presentations will take place on Friday and require full conference registration.

My presentation, AT & AIM – Tablets and Pods in the Classroom will demonstrate and evaluate several devices and apps used for instruction and as assistive technology (AT). Used with Accessible Instructional Materials (AIM) these devices can be very helpful to students with disabilities. This presentation takes place at 11:00 am (session 2) in the Arnold Room.

Cynthia’s presentation, Text to Speech, Speech to Text, and Screen Readers will discuss “computer programs that talk.” In the presentation she will demonstrate and discuss how these unique applications can be used to enhance student learning. This presentation takes place at 1:20 pm (session 3) in the Washington Room.

Back by popular demand this year is Sarah Herrlinger, Senior Marketing Manager in Apple’s education division. Last year, Sarah presented on the accessibility features built into Apple’s Mac OS X and iOS and gave us a first-hand look at some of the features of the new iPad. This year, Sarah will again talk on this topic and demonstrate some of the new and improve accessibility features of Mac OS X and iOS in her presentation entitled Accessibility Features of Mac OS X and Apple Mobile.

Sarah’s presentation is co-sponsored by Maine CITE and Apple, Inc. and is offered free of charge to ACTEM members. It will take place from 1:30 to 4:30 in the Sagadahoc Room. If you are not an ACTEM member and would like to attend, please contact Maine CITE.

For more information about the conference and to register, please visit the ACTEM Conference website.

We’ve recently made some accessibility enhancements to Google Calendar, Google Docs and Google Sites. Improvements have been made in keyboard shortcuts and support for screen readers among other items.

Google Calendar: Google Calendar now has new keyboard shortcuts and better screen reader support for our blind users. Members of the blind community can now use JAWS, VoiceOver and ChromeVox to manage your calendars, create and edit events or simply browse your events.

Google Docs and Google Sites: New keyboard shortcuts and better screen reader support with support for two screen readers: JAWS and ChromeVox.

Read the rest of the report

As reported here, you will recall that Google had gotten into some hot water with the National Federation of the Blind (NFB) last spring. NFB had lodged a formal complaint to the Department of Justice on concerns it had regarding the accessibility of these free applications. We’ll be checking them out and spreading the word.

According to their official blog, Google reports that they have worked closely with the American Council of the Blind (ACB) to develop a survey that would give them “a greater understanding of how people choose and learn about the assistive technologies they use.” They go on to note that the survey “will help us design products and tools that interact more effectively with assistive technologies currently available to the blind community, as well as improve our ability to educate users about new features in our own assistive technologies, such as ChromeVox and TalkBack.”

The survey for people in the blind community, reportedly takes about 20 minutes to complete (link to the survey is here) and includes incentives by way of random drawings for gift certificates to Amazon.com.

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Photo credit: Licensed by Creative Commons by Robert Scoble

The Law School Admissions Council (LASC) in the US has agreed to make its website fully accessible to blind and visually impaired users following legal action by the country’s National Federation of the Blind (NFB).

The NFB filed a lawsuit against LASC in 2009 claiming that the organisation’s website – used by nearly every US law school to accept student applications – violated the California Disabled Persons Act and the Unruh Civil Rights Act (a California-based piece of discrimination legislation).

The federation claimed it was not possible for screen-readers to recognise various text on the website, meaning that visually impaired law school applicants who wished to apply online were forced to rely on assistance from a sighted employee – over the phone – at LASC’s customer support service, which was only available at certain times.

Following a two-year legal battle a settlement has been reached whereby LASC will make its website accessible by allowing screen-readers to recognise all text on the site, meaning visually impaired applicants will be able to independently complete applications at a time of their choosing.

The changes will come into effect from September 1 this year, and the NFB will perform semi-annual accessibility testing of the site until September 1, 2012.

From 2006-08, the NFB was involved in a similar case supporting a class action against the US superstore chain Target for the alleged inaccessibility of its website. Target eventually agreed to pay six million dollars and make changes to its site, while not accepting liability (see original story on Headstar).

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Copyright 2011 Headstar Ltd, used as permitted.

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Along comes Prezi which can best be described as a whiteboard with wings. Think of a giant whiteboard on to which you have written, pasted and embedded various pieces of text, images, animations and video. Now instead of just viewing this from afar, imagine being able to fly in and out and all around the whiteboard to view the content. If you can’t wait, just run on over to prezi.com and view the demo.

But all of this animation will no doubt reek havoc for my screen reader user friends. I seriously doubt Prezi will be accessible. But I won’t know until I try.

I’m going to start with an embedded version of a test file I made. We’ll see what happens…